Start with a workflow
Begin with bounded tasks such as meeting actions, sales follow-ups or delivery alerts.
Agents
Package inputs, rules, tools and human review into repeatable workflows. Give agents a clear job, not unrestricted access.
A workflow with boundaries
Unauthorized request, missing data or tool failure → stop and hand off
Illustrative product design. Actual capability is subject to pilot scope.
Designed for the work
Begin with bounded tasks such as meeting actions, sales follow-ups or delivery alerts.
Control sending, approvals, money and access independently. Stop and hand off on missing data, tool failures or permission errors.
Record completed, failed and retried business actions. Agree on metering and spending caps before a pilot.
Explicit triggers, required fields, permitted tools and approval rules.
Execution logs, business results, exception handoffs and usage records.
Set approval boundaries for messages, system writes and spending, and retain execution receipts.
Reusable business capabilities
Evaluate growth opportunities in follow-up, marketing, service and tenders. Each package defines sources, steps, tools, review and measures.
The following are pilot directions; available scope is agreed in the trial plan.
Organize opportunities, surface missed follow-ups and prepare the next conversation.
Prepare campaigns and follow-ups using bookings, service standards and consent.
Answer with sources and route requests to tools or the right owner.
Break down requirements, organize company material and coordinate review.
These capabilities extend the two products. Validate adoption, cost and outcomes before expanding.
Agree on the workflow, data and success criteria before starting.